Member Needs Assessment

Tax-exempt organizations grow when members perceive their dues are justified, and at any given moment they might be assessing the benefits of belonging to your organization. The only way to determine what they need from your organization is to ask them.

Veris' customized member needs assessment survey methodology is comprehensive and proven. We examine prior surveys to understand your survey history. We refine the approach, considering needs for new information as well as data trending and continuity to measure progress and change over time. We eliminate redundant and obsolete questions and focus on information that will allow your organization to act. We then work with you to identify key decision-makers and the best ways to reach them. Using a variety of survey and reporting tools, including the Internet, e-mail, telephone interviewing, fax and paper, we deploy well-tested, user-centric surveys to reach your targeted audiences and increase your response rates. We have conducted numerous member needs assessment surveys and have developed a proprietary online application to streamline the survey process.